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Terms & Conditions

Last updated August 25, 2026

On this page
  1. Agreement
  2. The service
  3. Accounts and eligibility
  4. Subscriptions, usage and billing
  5. Founder submissions
  6. Acceptable use
  7. Intellectual property
  8. Disclaimers
  9. Limitation of liability
  10. Indemnity
  11. Termination
  12. Governing law and disputes
  13. Changes to these terms

Agreement

These Terms & Conditions ("Terms") are an agreement between Paras Labs, operating as PitchInfra ("we", "us"), registered at Bangalore, Karnataka, India - 560037 (GSTIN 29AKXPP5984B1ZB), and the fund, incubator, accelerator, or individual ("Customer", "you") that creates a workspace or otherwise uses pitchinfra.com.

If you accept these Terms on behalf of an organization, you confirm you have the authority to bind that organization, and "you" in these Terms means that organization.

This Agreement also incorporates the Privacy Policy and the Acceptable Use Policy by reference. If you do not agree to these Terms, do not use the platform.

The service

PitchInfra is deal-intake infrastructure: it lets a fund publish an application form, receive submissions from founders, run AI-assisted research against public sources, score each submission against the fund's own thesis, and record a decision. Specific features, including which AI provider performs research, may change over time as we improve the product.

Accounts and eligibility

You must provide accurate information when creating a workspace and keep your account credentials confidential. You are responsible for activity under your account, including actions taken by team members you invite. You must be at least 18 years old to create a workspace.

Subscriptions, usage and billing

Paid plans are billed on the cycle shown at checkout — monthly or annual — and include a set number of applications per period. Where a plan's allowance runs out mid-period, a fund may enable extra usage at the per-application rate shown in their billing settings, or purchase a one-time cohort pack, which is valid for the number of days stated at purchase and does not renew.

We may change plan pricing with reasonable notice by email or in-product notice; a change takes effect at the start of your next billing period. Fees already paid are non-refundable except where required by law or expressly stated otherwise.

If a payment fails, we will attempt to notify you and may suspend access to paid features until the balance is resolved. Persistent non-payment may result in termination of the subscription.

Founder submissions

A founder who submits an application does so under the fund's own application terms and this platform's Privacy Policy. The fund, not PitchInfra, is responsible for the questions it asks, the decisions it makes, and any communication with a founder outside the platform. We are not a party to, and do not mediate, the relationship between a fund and a founder.

Acceptable use

Use of the platform is subject to the Acceptable Use Policy, which is part of this Agreement. Violating it may result in suspension or termination of your access.

Intellectual property

PitchInfra, its logo, and the underlying software are owned by Paras Labs and its licensors. These Terms do not grant you any rights to our trademarks or branding beyond what is necessary to use the service as intended.

You retain ownership of the content you or your applicants submit through the platform ("Customer Content"). You grant us a license to host, process, and display that content solely to provide the service to you — including sending it to an AI provider to produce research and a score. We do not use Customer Content to train AI models without your explicit, separate consent.

Disclaimers

THE SERVICE IS PROVIDED "AS IS." AI-GENERATED RESEARCH, SCORES, AND MEMOS ARE A DECISION AID, NOT A GUARANTEE OF ACCURACY — VERIFY ANYTHING MATERIAL TO AN INVESTMENT DECISION INDEPENDENTLY. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT ANY RESEARCH OUTPUT IS COMPLETE OR CORRECT.

Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, Paras Labs WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS OR LOST DATA, ARISING FROM USE OF THE SERVICE. OUR TOTAL LIABILITY UNDER THESE TERMS WILL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM AROSE.

Indemnity

You agree to indemnify and hold Paras Labs harmless from claims arising out of your use of the service in violation of these Terms, your violation of applicable law, or content you submit that infringes a third party's rights.

Termination

You may cancel your subscription at any time from your billing settings; cancellation takes effect at the end of the current billing period. We may suspend or terminate a workspace for a material breach of these Terms, including the Acceptable Use Policy, or for non-payment, with notice where practicable.

Governing law and disputes

These Terms are governed by the laws of India, without regard to conflict-of-law principles. Any dispute arising from these Terms that cannot be resolved informally will be subject to the exclusive jurisdiction of the courts with competent authority over Paras Labs, unless applicable law requires otherwise.

Changes to these terms

We may update these Terms as the platform evolves. We will post the revised version here and, for material changes, notify workspace owners by email at least 7 days before the change takes effect. Continued use after that date means you accept the updated Terms.

Questions about this document? Write to hello@pitchinfra.com.
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